SHIPPING POLICY

Shipping rates based on product weight and dimensions are calculated into the price of each item.
Orders that are less than $100.00 will have a $8.95 handling charge added to them to cover residential, fuel and insurance charges.

ESTIMATED SHIPPING TIMES

In-Stock Items 
Décor normally ships within 2-5 days.   Items that are sent directly from the manufacturer and normally ship from their location within 7-14 business days.  
Due to the nature of being an antique and vintage mall, some items may not be in stock. If this occurs, your order will be cancelled.

We do not ship furniture from our store. This includes accent and end tables. These items are pick up only.

ESTIMATED TRANSIT TIMES

Estimated shipping times vary by order. A tracking ID will be emailed to you when your order ships out so you may easily track your order. The shipping times below represent the estimated amount of time your order will be in transit.

• Orders shipped UPS or FedEx are delivered on average 3-7 business days once shipped
• Orders shipped Freight Carrier are delivered on average 2-3 weeks once shipped.
• Orders shipped White Glove Service are delivered on average 4-6 weeks once shipped.

SHIPPING METHODS:

Ground Items:
Ship UPS, Federal Express or USPS, No-signature required to your mailbox, front door, or curbside. *** UPS My Choice - please read their "Terms & Conditions" carefully, specifically sections 7-8.  Depending on your local state laws your signing up for this service may be relieving UPS of any liability for loss or damage as well as releasing both them and the shipper from any obligation to refund or reship your order. 

Freight items: 
Signature-required curbside delivery. To keep shipping charges as low as possible our freight service is curbside. The freight line's delivery obligation is to bring the shipment to the address of record. These items will be unloaded by the driver to the driveway of your home or entryway of your apartment building. Items difficult to move from the truck to your driveway or entryway may require your assistance. The carrier will NOT carry your delivery up any stairs or enter your home under any circumstances

After the item reaches your local area, the delivery company will contact you via phone, email, or text to schedule a delivery date and time that works for you. Most carriers schedule deliveries Monday through Friday between the hours of 10-5. 

Freight items require a signature for delivery and all freight items should be inspected prior to signing for and accepting the delivery. If you have an item that will be shipping by freight, we will email you instructions on what to expect and how to handle the delivery.

Questions?  We are available by phone or email, info@jsqmall.com or (708) 352-4120